Principles of Healthcare Management: Compliance, Consumerism and Accountability in the 21st Century

While acknowledging that this textbook cannot fulfill a medical center CEO's wish to make healthcare administration fun again, Goldsmith (emeritus, U. of Massachusetts School of Public Health and Health Sciences) aims to at least make it more accountable through better management. After overviewing the trends and challenges of the US health system, he critiques a sample of health- related newspaper articles for his first lesson: managers must stay on top of the popular as well as professional literature. Other lessons are offered via discussion of case studies relating to such managerial issues as theories of motivation, strategic planning, finance, and corporate ethics.