Customer relationship management and bank profitability: The roles of top management satisfaction and employee attitude.
Customer relationship management and bank profitability: The roles of top management satisfaction and employee attitude.
Publication Year
2025
Article Title
Customer relationship management and bank profitability: The roles of top management satisfaction and employee attitude.
Journal
International Journal of Social Sciences and Management Review (IJSSMR),
Volume
8(3),
Page Numbers
242–267.